96 Casino's Privacy Policy – Your information is safe with us

96 casino (hereinafter referred to as "we", "the platform", or "the site") places the highest importance on the privacy of your personal information. This privacy policy explains what types of data we collect, how it is used, and the steps we take to keep your information secure.

This policy applies to the https://96casino.bet website and all associated mobile applications and services. Whether you register, log in, or simply browse our platform — this policy applies to you.

96 casino complies with international data protection laws and applicable local regulations. We are committed to being fully transparent about how we handle your data — no hidden practices.

96 casino collects various types of information, broadly falling into three categories:

We only collect information that is genuinely necessary to provide our services. Collecting excessive or unnecessary data goes against our policy.

96 casino collects your information through the following methods:

• Registration Form: Information you provide when creating an account, such as your name, email, mobile number, and date of birth.
• KYC Documents: Photos and documents submitted for identity and address verification.
• Transaction Records: Payment information automatically collected during deposits and withdrawals.
• Usage Analytics: How you navigate the site, which pages you visit, and how long you stay are tracked via cookies and analytics.
• Customer Support: Information you share when contacting us via live chat or email.
• Third-Party Verification: Limited data shared through authorized verification services to confirm identity.

96 casino uses your data only for specific, legitimate purposes, each of which is clearly outlined below:

• Account Management: Creating, maintaining, and securing your account.
• Service Delivery: Gameplay, deposits, withdrawals, and bonus processing.
• Identity Verification: Completing the KYC process and preventing access by minors.
• Fraud Prevention: Detecting suspicious activity and ensuring compliance with AML policies.
• Customer Service: Responding to your questions, complaints, and requests.
• Responsible Gaming: Monitoring unusual gaming behavior and providing appropriate support.
• Legal Obligations: Complying with applicable laws and regulatory requirements.
• Service Improvement: Analyzing data to improve and enhance your experience.

96 casino shares your information with third parties only under strict conditions. We do not disclose your data externally except in the following circumstances:

• Payment Processors: Limited information required to process bKash, Nagad, Rocket, or USDT transactions.
• Identity Verification Services: Authorized third-party verification agencies for the KYC process.
• Legal Authorities: Upon a court order or a valid request from a government or regulatory authority.
• Security Partners: Trusted security providers to protect against fraud and cyber threats.

In all cases above, only the minimum necessary information is shared. All third parties we share data with are bound by strict confidentiality agreements.

96 casino uses industry-leading technology to protect your data. Our security framework includes:

• 256-bit SSL/TLS Encryption: All data sent to and from the site is transmitted through encrypted channels.
• Database Encryption: All sensitive data stored on our systems is kept encrypted.
• Two-Factor Authentication (2FA): Enable 2FA to add an extra layer of security to your account.
• 24/7 Monitoring: Automated alerts for suspicious logins or transactions.
• Regular Security Audits: Periodic security audits conducted by third-party experts.
• Restricted Access Policy: Only authorized personnel have access to your data.

Cookies are small text files stored in your browser. 96 casino uses cookies to enhance your experience. The types of cookies we use include:

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the site.

96 casino does not retain your data indefinitely. Each type of information has a defined retention period:

• Account Information: For the duration of your active account and up to 5 years after closure (as required by law).
• Transaction Records: A minimum of 5 years in accordance with financial regulatory requirements.
• KYC Documents: Up to 5 years after account closure.
• Game Logs: Up to 2 years for dispute resolution.
• Marketing Preferences: Immediately upon opt-out.

Once the retention period expires, your data is securely deleted or permanently anonymized.

At 96 casino, you have full control over your data. You can exercise the following rights at any time:

To exercise any of these rights, email us at support@96casino.bet. We will respond within 30 days.

96 casino strictly prohibits use of the platform by anyone under the age of 18. We never knowingly collect personal information from minors.

• Age verification is mandatory at the time of registration.
• Age is verified during the KYC process using a government-issued ID.
• If we become aware that data has been collected from a minor, it will be deleted immediately and the account will be closed.

96 casino may update this Privacy Policy from time to time. For any significant changes, we will:

• We will send a notice directly to your registered email address.
• A notice will be displayed on the site's homepage.
• We will update the "Last Updated" date at the top of this page.

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree, please request to close your account.

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us:

• Email: support@96casino.bet
• Live Chat: Start a live chat directly from any page on the site.
• Response Time: Typically within 24–48 hours.

For data privacy requests, please include "Privacy Request" in the email subject line — this helps us respond faster.