96 Casino's Terms & Conditions – Complete Guide

96 casino (hereinafter referred to as "we", "the platform", or "the site") is an internationally licensed online gaming operator. These terms and conditions apply to all products, services, and activities on the site.

By registering, logging in, or using any service on 96 casino, you are considered to have automatically accepted these terms and conditions. If you disagree with any of the terms, please discontinue use of the platform.

• These terms are available in both English and Bengali. In the event of any conflict, the English version shall be considered authoritative.
• 96 casino reserves the right to modify these terms at any time. Registered users will be notified via email of any changes.
• Residents of countries where online gaming is prohibited by law are not permitted to use this platform.
• It is solely the user's responsibility to comply with all local laws applicable to the use of this platform.

The following eligibility criteria must be met to open an account with 96 casino:

• Age: You must be at least 18 years of age. Failure to verify your age will result in account closure.
• Single Account: Only one account is permitted per person, household, device, or IP address.
• Accurate Information: You must provide accurate and complete information at registration. Providing false information will result in account cancellation.
• Account Transfer Prohibited: Sharing or selling your account to another person is strictly prohibited.

You will need to provide an active mobile number and email address at the time of registration. This information is used for verification and to send important notifications.

You are solely responsible for keeping your account password confidential. If you believe your account has been accessed without authorization, please notify our support team immediately.

96 casino supports the most popular payment methods in Bangladesh. All financial transactions are processed through secure, encrypted channels.

For Deposits:

• The minimum deposit amount may vary depending on the payment method selected.
• Only use payment methods registered in your own name.
• Deposits made from third-party accounts will be returned and may be subject to account investigation.

For Withdrawals:

• Withdrawals are generally processed within 1–24 hours.
• Large withdrawals may be delayed if KYC verification has not been completed.
• Withdrawals may be put on hold if active bonus wagering requirements have not been met.
• Minimum withdrawal amount: BDT 500 for bKash and Nagad; equivalent amount for USDT.

Bonuses and promotions offered by 96 casino are subject to specific terms and conditions. By claiming a bonus, you are deemed to have accepted the relevant terms.

• Wagering Requirement: Wagering requirements vary by bonus. Generally, you must wager 10x–30x the bonus amount before a withdrawal can be processed.
• Validity Period: Bonuses must be used within a specified period. Any unused bonus will be automatically forfeited upon expiry.
• Game Restrictions: Some bonuses can only be used on specific games. Full details are listed on each offer's page.
• One Bonus Policy: Multiple bonuses cannot be claimed simultaneously unless the promotion's terms explicitly allow it.
• Bonus Abuse: If bonus abuse is detected, 96 casino reserves the right to void the bonus and suspend the account.

96 casino believes every player deserves an equal chance. That's why we strictly enforce our fair play policy.

• Automated Software Prohibited: Using bots, scripts, or any automated software to play games or place bets is strictly prohibited.
• Collusion Prohibited: Any attempt to collude with other players to manipulate the system will result in a permanent ban.
• Technical Error: If a technical error causes an incorrect outcome in a game, that game or round will be considered void.
• Disconnection: If your internet connection is lost during a game, the outcome will be determined by the server's records.

All games on 96 casino are certified by third-party RNG (Random Number Generator) auditors, ensuring every game outcome is entirely random and cannot be predetermined by anyone.

96 casino is firmly committed to responsible gaming. Our goal is to keep gaming fun — never a source of problems.

The following tools are available on our platform:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Temporarily restrict your access to the platform for a set period.
• Cooling-Off Period: Suspend your account for 24 hours to 30 days to take a temporary break.
• Reality Check: View your session time and spending details at regular intervals during gameplay.

If you feel that gaming is becoming a problem for you or your family, please contact our support team immediately. For more information, visit our Responsible Gaming View the page.

The Know Your Customer (KYC) process is part of international law and anti-money laundering policy. 96 casino may verify your identity at any time.

The following documents are typically required for KYC verification:

96 casino reserves the right to hold large withdrawals pending KYC verification. Once documents are submitted, the process is typically completed within 24–48 hours.

You may request to close your account at any time. Requests submitted through the support team will be processed within 24 hours.

96 casino may suspend or permanently close your account under the following circumstances:

• Violation of these terms and conditions.
• If evidence of fraudulent or deceptive activity is found.
• If registration is completed using false or misleading information.
• If evidence of bot or automated software usage is found.
• If evidence of operating multiple accounts is found.
• As directed by legal or regulatory authorities.

Upon account cancellation, any valid balance (excluding bonuses) will be refunded, unless there is evidence of financial fraud.

96 casino takes the security of your personal data seriously. We use SSL encryption and up-to-date cybersecurity measures to keep your information safe.

• Your information is used solely for service delivery, verification, and compliance with legal obligations.
• Your information is never sold or rented to third parties.
• You may opt out of marketing communications at any time.
• To view or delete your stored data, please submit a request to the support team.

To learn more, visit our Privacy Policy View the page.

For any disputes or complaints, please contact our customer support team first. We typically aim to resolve issues within 48 hours.

• Step 1: Submit a complaint to our support team via live chat or email.
• Step 2: If you are not satisfied with the support team's resolution, you may escalate the matter to management level.
• Step 3: If all internal processes are exhausted, complaints may be escalated to the relevant regulatory authority.

In disputes over game outcomes, the server game logs shall serve as the final record. 96 casino's decision is final and binding unless overruled by the relevant regulatory authority.

96 casino reserves the right to update these terms and conditions at any time. For significant changes, we will:

• We will send a notice to your registered email.
• We will display a notice on the site's homepage.
• We will update the "Last Updated" date at the top of the page.

Continued use of the platform after any changes will be taken as acceptance of the updated terms. If you do not agree with the revised terms, please request that your account be closed.